Thanks for your purchasing at Jen's Designer Deals.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way and unworn. Must include tags and original packaging. Merchandise purchased as Final Sale cannot be returned or exchanged.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions, feel free to contact our customer support team.
If you are shipping back, you are responsible for shipping costs. Your refund will be credited back to original payment method upon receipt of item(s).
Please note all undergarments (including Hollywood Fashion), Rock your Hair products, jewelry, and scarves are FINAL SALE and is not eligible for return.